Enterprise Email Sending
& Dedicated IPs.
High-volume email infrastructure for large organisations: dedicated IP pools, isolated sending clusters, custom SLAs and migration support.
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Your Needs.
Compliance Without Compromise.
Enterprise agreements define their own support response times and uptime targets, written into the contract rather than implied.
Request a DemoWhat actually changes at enterprise volume.
Most teams do not need dedicated infrastructure. The standard plans distribute volume across the mailboxes you connect, and for the majority of senders that is the whole problem solved. Enterprise exists for the cases where it genuinely is not enough — and it is worth being specific about what those are, because paying for isolation you do not need is money that would be better spent on list quality.
You are sharing risk you cannot control
On shared sending infrastructure your deliverability is partly a function of everyone else's behaviour. Most of the time this is invisible. It stops being invisible when a neighbour on the same IP range gets a domain blocklisted and your throughput drops for reasons that have nothing to do with you. Dedicated IP pools remove that variable entirely: the reputation attached to your sending is yours, built by your own traffic.
You need a number in a contract
Standard plans are offered on a best-effort basis, which is the honest position for shared capacity. Enterprise agreements replace that with written commitments — uptime targets, queue processing latency, support response windows — and defined remedies when they are missed. If your procurement or compliance team needs an SLA document rather than a marketing page, this is the difference.
Your volume outgrows mailbox-based sending
Sharded sending scales with the number of mailboxes you connect. At ten domains with ten addresses each you have a hundred sending accounts and a practical ceiling in the region of eight to fourteen thousand messages an hour. Beyond that, adding mailboxes stops being the efficient answer and isolated cluster capacity becomes the right shape.
What onboarding looks like
- Audit. We review your current domains, authentication records and historical complaint and bounce rates before recommending anything, because migrating a damaged reputation solves nothing.
- IP warm-up. New dedicated IPs need two to four weeks of gradually increasing volume before carrying a full load. We schedule that ramp rather than leaving you to discover it.
- Migration. Lists, suppression records and domain authentication move across together. Bringing suppression data with you is the step people forget, and it is the one that prevents re-contacting someone who already opted out.
- Cutover. Sending shifts gradually rather than all at once, so a problem surfaces on a fraction of your volume instead of all of it.
What we will not promise
We will not guarantee an inbox placement percentage, on any plan. Placement is decided by receiving mailbox providers using signals that include your domain history, your content, and how your recipients engage — none of which a vendor controls. What an enterprise agreement can commit to is the infrastructure underneath: availability, isolation, capacity and response times. Treat any provider quoting you a guaranteed delivery rate with suspicion.
What enterprise teams ask.
Volume thresholds, dedicated IPs, warm-up timelines and migration.
What volume counts as enterprise?
Teams sending more than roughly 500,000 messages a month, or running more than 10 sending domains, generally outgrow the standard plans. At that point isolated infrastructure gives you better and more predictable deliverability than shared capacity.
Do you offer dedicated IP addresses?
Yes. Enterprise accounts can be provisioned with dedicated IP pools rather than shared sending infrastructure, which means your sender reputation is entirely your own and is not affected by any other customer's sending behaviour.
How long does a dedicated IP take to warm up?
A new dedicated IP typically needs two to four weeks of gradually increasing volume before it can carry a full sending load. We schedule that ramp for you, starting at low daily volumes and increasing as mailbox providers build a reputation history for the address.
Can we get a custom SLA?
Yes. Enterprise agreements can specify uptime guarantees, queue processing latency targets, and support response times, with defined remedies if those targets are missed.
Is our sending data isolated from other customers?
On enterprise plans your campaigns run on isolated sending clusters with their own queues and workers. Credentials are held in an AES-256 encrypted vault in all cases, on every plan.
Do you support migration from another platform?
Yes. Our team helps map your existing lists, suppression records and domain authentication across, so you do not restart your sender reputation from zero when you switch.